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Terms & Conditions

Acceptance of the Terms

By using Jackpot Charm Casino, you acknowledge that you have read and understood these Terms & Conditions. You agree to be bound by them and any additional policies or rules applicable to your use of our platform.

Eligibility Requirements

  1. To register an account with us, you must be at least 18 years old.
  2. You must provide accurate and truthful information during registration.
  3. Your eligibility to play on Jackpot Charm Casino is subject to local laws and regulations where applicable.

Geographic Restrictions

We are restricted from providing our services in certain countries or jurisdictions, including but not limited to:

  • United States
  • France
  • Italy
  • Spain
  • Denmark
  • Netherlands

If you attempt to access the platform from a restricted country, your account will be blocked.

Account Registration Rules

  1. One-account-per-user policy: Each user is only allowed one account.
  2. Identity verification: You must provide valid identification and proof of address upon registration or request by our support team.
  3. KYC obligations: We are entitled to verify the accuracy of information provided during account creation.

Account Security Responsibilities

You acknowledge that you will:

  1. Safeguard your login credentials and password
  2. Use a secure internet connection when accessing Jackpot Charm Casino
  3. Regularly update any security software or patches required for optimal platform performance

Login Credentials and Password Protection

  1. You must not share your login credentials with others.
  2. We are entitled to suspend or terminate accounts associated with shared login details.

Restricted Behaviour and Prohibited Activities

The following actions are strictly prohibited:

  • Hacking, cracking, or attempting to circumvent our systems
  • Cheating or using bugs in games to manipulate gameplay
  • Depositing funds obtained through unfair means
  • Using other people's identities for account creation or access

Multi-Accounting and Fraud Prevention

We reserve the right to review and close any accounts suspected of being linked to fraud, multi-accounting, or similar deceptive behaviour.

Bonus and Promotion Rules

  1. We are entitled to change or withdraw bonus terms at our discretion.
  2. All bonuses must be used for wagering within a specified time frame.
  3. Wagering requirements apply: You must meet the required amount of wagers before any winnings can be withdrawn.

Responsible Gambling Expectations

  1. We aim to provide responsible and safe gaming practices for our users.
  2. Our support team is available 24/7 for assistance with player protection or self-exclusion procedures.
  3. If you wish to take a break from playing, please contact us to enable temporary account restrictions.

Self-Exclusion and Account Restrictions

  1. Upon request by our support team, we will suspend your access to Jackpot Charm Casino for a period between 6 months and 5 years.
  2. During this time, you agree not to attempt to regain access to the platform.

Game Fairness and RNG Systems

We utilize reputable third-party Random Number Generators for all games. This ensures an entirely fair and random gaming experience.

Technical Interruptions or Voided Gameplay

If your gameplay is interrupted due to a technical issue, you may be eligible for a refund of stakes placed at the time of interruption.

Suspension or Closure of Accounts

We reserve the right to suspend or terminate any account with suspicious activity, non-payment, or other material breach.

Intellectual Property and Platform Ownership

The platform's intellectual property rights are retained by Jackpot Charm Casino. You acknowledge that no ownership interest is transferred upon registration.

Limitation of Liability

Jackpot Charm Casino shall not be liable for:

  • Losses due to technical issues
  • Failures in payment processing
  • Non-payment or delayed payments from third-party processors

We reserve the right to adjust our terms and conditions as needed. Please monitor your account regularly for updates.

Contact or Support Guidance

Should you require any assistance, please contact us via live chat, phone, email, or our designated customer service page on Jackpot Charm Casino.

By accepting these Terms & Conditions, you agree that:

  • The jurisdiction of applicable laws will be subject to English law.
  • Disputes shall be resolved in accordance with the arbitration procedures defined within this agreement.